FAQ's
Frequently Asked Questions
DO YOU HAVE A PRICELIST?
Sorry, we don't provide price lists due to the complex nature of alterations and the varying details, fabrics and construction methods used from garment to garment. However, if you would like an obligation free quote, please feel free to visit one of our boutiques or fill our one of our contact forms online with the garment and alteration details.
DO I NEED AN APPOINTMENT?
For Bridal Clients: Yes we do require bookings. You can book your Bridal Appointment for our Potts Point boutique on the Bridal & Evening Wear page.
For clothing alterations: You do not need an appointment at our Potts Point and CBD boutique, we predominantly work on a walk-in basis. Of course, we can also make a booking for you at either location if you know when you'd like to come in.
For large volumes, custom-made and groups: We would encourage you to book for both locations if you have a large volume of alterations, custom-made enquiries or groups such as wedding parties. Please contact your preferred location to arrange.
HOW LONG DO ALTERATIONS TAKE TO BE COMPLETED?
Our turnaround time for alterations can be flexible and our main goal is to work to your needs. Most alterations are usually completed in 3-7 days, with same day services accepted upon request and availability.
For bridal alterations we recommend 4-6 weeks for alterations, but we can complete even bridal alterations in under a week if needed.
IS IT POSSIBLE TO HAVE SOMETHING ALTERED WHILE I WAIT?
For small repairs, buttons, simple hems etc. we can usually accomodate. However, we would recommend calling ahead with any urgent alteration needs to check on our workload and availability that day.
CAN I POST YOU SOMETHING TO BE ALTERED?
Sure thing! If you have an item that does not require a fitting, such as a repair or a shorten/lengthen by a set measurement, we can definitely do that via distance for you. Please give us a call ahead of sending the item to chat about the job first and then we can post the item back to you after completion.